Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to https://allknoxswim.com/, and All Knox Swim (“AKS”) and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to All Knox Swim include https://allknoxswim.com/ and AKS. The AKS website is a service provider and sign up platform site. By using the AKS website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered, AKS may collect personally identifiable information, such as your:

• First and Last Name
• E-mail Address
• Phone Number
• Mailing/home address
• Names and ages of your children (never collected by the children)
• Health/disability information directly pertaining to the services we provide (never collected by the children)

If you purchase AKS’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

AKS collects and uses your personal information to operate and deliver the services you have requested.

AKS may also use your personally identifiable information to inform you of other products or services available from AKS and its affiliates.

Sharing Information with Third Parties

AKS does not sell, rent or lease its customer lists to third parties.

AKS may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. AKS may share data with trusted partners to help perform statistical analysis by third parties depending on the platform, send you email or postal mail, or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to AKS, and they are required to maintain the confidentiality of your information.

AKS may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on AKS or the site; (b) protect and defend the rights or property of AKS; and/or (c) act under exigent circumstances to protect the personal safety of users of AKS, or the public.

Third-Party Tracking & Data Collection

Meta Pixel

We use Meta Pixel on our website to track interactions and gather insights on user behavior. This helps us improve our marketing efforts and deliver relevant advertisements on Facebook and Instagram. Meta Pixel may collect and process information such as:

– Pages visited on our website

– Actions taken, such as form submissions or purchases

– IP address and device information

Meta may use this data to personalize ads and improve its services. You can learn more about how Meta collects and processes data by visiting Meta’s Privacy Policy. To opt out of targeted ads, you can adjust your settings in Facebook Ad Preferences or use tools such as the Digital Advertising Alliance’s opt-out tool.

YouTube Embedded Content

Our website includes embedded YouTube videos. When you interact with these videos, YouTube (a Google service) may collect data, including:

– Your IP address

– Browser and device details

– Interactions with the embedded content

This data is subject to Google’s Privacy Policy. If you are logged into a Google account, YouTube may associate your interactions with your profile. You can manage your privacy settings in your Google account.

Managing Your Privacy Preferences

If you wish to limit data collection, you can:

– Use browser settings or extensions to block cookies and trackers

– Adjust privacy settings in your social media and Google accounts

By using our website, you acknowledge and consent to these data collection practices.

Tracking User Behavior

AKS may keep track of the websites and pages our users visit within AKS, in order to determine what AKS services are the most popular. This data is used to deliver customized content and advertising within AKS to customers whose behavior indicates that they are interested in a particular subject area.

Links

This website contains links to other sites, such as Google My Business, Instagram, Facebook, Yelp.Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

AKS secures your personal information from unauthorized access, use, or disclosure. AKS uses the following methods for this purpose:

–          SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen

AKS does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, AKS may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from AKS or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from AKS, you may opt out of such communications by clicking on the UNSUBSCRIBE button or notifying us via email.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted, these include but are not limited to Square, Moosend, and SendPulse.

Changes to this Statement

AKS reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Choice of Law

All issues and questions concerning the construction, validity, enforcement and interpretation of this Privacy Policy shall be governed by, and construed in accordance with, the laws of the State of Tennessee, without giving effect to any choice of law or conflict of law rules or provisions (whether of the State of Tennessee or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than the State of Tennessee.

Venue

The exclusive jurisdiction for any claim and controversy arising out of or relating to any part of this online Privacy Policy shall be in the state and federal courts located in Knox County, Tennessee and each party irrevocably waives any objection it may now or hereafter have as the venue of any such suit, action, or proceeding brought in such a court or that court is in an inconvenient forum.

Terms and Conditions

Agreement between User and https://allknoxswim.com/

Welcome to https://allknoxswim.com/. The https://allknoxswim.com/ website (the “Site”) is comprised of various web pages operated by All Knox Swim (“AKS”). https://allknoxswim.com/ is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of https://allknoxswim.com/ constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

https://allknoxswim.com/ is an E-Commerce Site.

The purpose of this website is to provide information about the services we provide, namely swim lessons, and the give you the platform to sign up for said services.

Privacy

Your use of https://allknoxswim.com/ is subject to AKS’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications

Visiting https://allknoxswim.com/ or sending emails to AKS constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Children Under Thirteen

AKS does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 13, you may use https://allknoxswim.com/ only with permission of a parent or guardian.

Links to Third Party Sites/Third Party Services

https://allknoxswim.com/ may contain links to other websites, including but not limited to Facebook, Yelp, Instagram, and Google My Business (“Linked Sites”). The Linked Sites are not under the control of AKS and AKS is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. AKS is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by AKS of the site or any association with its operators.

Certain services made available via https://allknoxswim.com/ are delivered by third party sites and organizations. By using any product, service or functionality originating from the https://allknoxswim.com/ domain, you hereby acknowledge and consent that AKS may share such information and data with any third party with whom AKS has a contractual relationship to provide the requested product, service or functionality on behalf of https://allknoxswim.com/ users and customers.

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use https://allknoxswim.com/ strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to AKS that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. AKS content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and will make no other use of the content without the express written permission of AKS. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of AKS or our licensors except as expressly authorized by these Terms.

International Users

The Service is controlled, operated and administered by AKS from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the AKS Content accessed through https://allknoxswim.com/ in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless AKS, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. AKS reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with AKS in asserting any available defenses.

Negotiation

In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, the Parties agree to work towards a resolution through good faith negotiation.

Mediation

In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief and there is no negotiated agreement, the parties agree to participate in at least four hours of mediation in accordance with mediation procedures. The parties agree to share equally in the costs of the mediation. The mediation shall be administered by a firm chosen by AKS and shall be located within Tennessee.

Arbitration

In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.

Class Action Waiver

Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and AKS agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. ALL KNOX SWIM AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

ALL KNOX SWIM AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. ALL KNOX SWIM AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ALL KNOX SWIM AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF ALL KNOX SWIM OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/Access Restriction

AKS reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. AKS has the capability to delete the account of a user, block certain domains, restrict access, and reserves the right to exercise any of these capabilities. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Tennessee and you hereby consent to the exclusive jurisdiction and venue of courts in Tennessee in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and AKS as a result of this agreement or use of the Site. AKS’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of AKS’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by AKS with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and AKS with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and AKS with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Changes to Terms

AKS reserves the right, in its sole discretion, to change the Terms under which https://allknoxswim.com/ is offered. The most current version of the Terms will supersede all previous versions. AKS encourages you to periodically review the Terms to stay informed of our updates.

Choice of Law

All issues and questions concerning the construction, validity, enforcement and interpretation of this website’s Terms of Use shall be governed by, and construed in accordance with, the laws of the State of Tennessee, without giving effect to any choice of law or conflict of law rules or provisions (whether of the State of Tennessee or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than the State of Tennessee.

Venue

The exclusive jurisdiction for any claim and controversy arising out of or relating to any part of this website’s Terms of Use shall be in the state and federal courts located in Knox County, Tennessee and each party irrevocably waives any objection it may now or hereafter have as the venue of any such suit, action, or proceeding brought in such a court or that court is in an inconvenient forum.

Contact Information

AKS welcomes your questions or comments. If you believe that AKS has not adhered to this Statement, please contact AKS at:

All Knox Swim

131 Lynwood Drive

Knoxville, Tennessee 37918

Email Address:

drowningfree@allknoxswim.com

Telephone number:

8653094944

Effective as of February 28, 2025